Isabel Contreras
Communications • Digital Marketing • Design
New Westminster, BC • (236) 688-7360 • gaby050304@gmail.com
Professional Summary
Creative and adaptable Communications & Social Media Specialist with 3+ years of experience in digital marketing, branding, and content creation. Skilled at transforming ideas into engaging visuals, posts, and campaigns that build connection and strengthen brand presence.
Skills
- Social Media Management (Instagram, Facebook)
- Content Creation & Copywriting
- Graphic Design (Canva, Adobe Suite)
- Branding & Visual Identity
- Project Organization & Collaboration
- Newsletter & Website Updates
Education
Graphic Design — BCIT
Expected 08/2026 • Vancouver, BC
Digital Marketing Diploma — Greystone College
05/2025 • Vancouver, BC
Business Administration — COBACH
08/2022 • Tijuana, MX
Experience
Marketing & Digital Operations Coordinator
Numode Delivery | Vancouver, BC
2025 – Present
- Managed Google Ads campaigns, keyword optimization, and performance tracking.
- Improved website speed and performance from 73% to 99%, enhancing user experience and technical SEO.
- Supported SEO maintenance including backlink updates and local SEO adjustments after business relocation.
- Assisted in optimizing conversion tracking and campaign performance for Google Ads campaigns.
- Developed and maintained a 25+ page custom website, internal staff portal, and automated form-to-PDF system using AI-assisted workflows.
- Created marketing and social media content using design tools and AI-assisted production workflows.
- Supported operational tasks including billing assistance, dispatch coordination, and customer order processing.
- Maintained website backend updates via cPanel and ensured content consistency across platforms.
Customer Service Representative
Safeway Canada | Vancouver, BC
2023 – 2025
- Supported customer orders, promotions, and communication workflows.
- Collaborated with the floral department to manage online and custom orders.
- Assisted customers with product information and service requests in a fast-paced retail environment.
Freelance Projects
Vancouver, BC
2022 – Present
- Supported small businesses with branding, social media strategy, and visual design.
- Created digital assets, presentations, and website updates.
- Assisted with improving online presence through consistent branding and content creation.
Digital Marketing Manager
GPS Tracker CPS | Lewisville, TX
2020 – 2023
- Managed digital marketing campaigns and social media content.
- Designed promotional materials for digital and print campaigns.
- Updated website content and newsletters to maintain brand consistency.